FAQs

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How do I use my discount code?

You can apply your discount code at the payment step of the checkout process.

Does ROVE have a store or stockists?

Currently ROVE pieces are exclusively available here on our European website and on our worldwide website.

What is the shipping time?

Shipping within Germany usually takes 1-2 business days and shipping within Europe usually takes 2-3 business days. Please see our Shipping page for delivery estimates.

How can I pay for my order?

You can purchase your ROVE order using a credit/debit card.

Can you delivery to my country?

We deliver to most of Europe here on our European site. Click here to visit our Shipping page.

What packaging do you use for my order?

Your ROVE order will arrive in a paper mailing satchel. Your minimal packaging is 100% plastic-free, made from 100% recycled paper, is 100% recyclable and able to be re-used to make a return if needed. 

Are ROVE pieces true to size?

ROVE pieces are true to size unless otherwise stated in the product description. In case of doubts you can consult our measurement chart on our SIZING page.

Do I have to pay for return shipping fees?

You will be responsible for paying return shipping costs. We recommend reusing your paper mailing satchel to lessen your environmental impact.

How do I use my Gift Card?

To apply your gift card to an order, you can enter the code when you reach the checkout.