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FAQs

Shipping  |  Returns  |  Sizing  |  FAQs  |  Contact


Does ROVE have a physical store or stockists?
Currently ROVE pieces are exclusively available here on our European website and on our worldwide website.
What is the shipping time?
Shipping within Germany usually takes 1-2 business days and shipping within Europe usually takes 2-3 business days.
How can I pay for my order?
At the moment, you can only purchase your ROVE order using a credit/debit card.
Can you delivery to my country?
We deliver to most countries in the EU and some other European countries. Click here to see our Shipping page that lists the countries we can ship to.
What packaging do you use for my order?
Your ROVE order will arrive in minimal, certified home-compostable packaging. 
Are ROVE pieces true to size?
ROVE pieces are true to size unless otherwise stated in the sizing section in the product's description.
Do I have to pay for return shipping fees?
You will be responsible for paying return shipping costs. We recommend re-using your compostable mailing satchel to lessen your environmental impact.
How do I use my Gift Card?
To apply your gift card to an order, you can enter the code when you reach the checkout.

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