Customs Fees - Non-EU countries All orders are sent from Germany. Customers from non-EU countries need to be aware of any customs duties or taxes that may be charged to you by your country. More details »
General Shipping Information
All orders are sent from Germany.
✔ All orders sent with DHL ✔ Tracking number sent by email ✔ 100% Home-Compostable Packaging
If nobody is home, your parcel may be left at your address or a post office/collection point.
OUR 100% HAPPINESS GUARANTEE We want you to be 100% happy with your ROVE piece! If you don't love your order, you can easily make a return and get a full refund.
Returning Your Order Once your order is delivered, you have up to 14 days to make a return request and up to 21 days to lodge your return at the post office.
Our return address is in Germany.
Exchanges Sorry, we cannot offer exchanges. If you would like a new size, colour or style please make a return and re-order as you wish.
Return Shipping Costs You will be responsible for paying for your return shipping costs.